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Terms & Conditions

These policies apply to all products and services from PixaCaller.

Last updated · November 13, 2026

On this page

  1. Hours of operation
  2. Returns & refunds
  3. Payment methods
  4. Customer service
01

Hours of Operation

  • Our office is open Monday – Friday, 9 a.m. – 5 p.m. EST.
  • We close for all government-observed holidays.
02

Returns & Refunds

  • All refunds will be processed within 7 days of approval.
  • The 100% money-back guarantee covers the price of the product only.
  • Customers must contact our support department with their order information to request a refund.
  • Once a valid refund request is submitted, the refund process will take no more than 30 days. All refunds will be returned to the original credit card; PayPal orders will be credited back to the PayPal account.
  • You have 30 days from the date of the original purchase to request a refund. Any request received after the 30-day limit will not be processed.
  • If we receive excessive or repeated refund requests, we reserve the right to add you to our blacklist to prevent future purchases and to deny future refunds if we feel you are taking advantage of our money-back guarantee.
03

Payment Methods

Checks or “e-checks” will not be accepted as a form of payment.

04

Customer Service

If you have questions or comments regarding our products, please contact us through our support portal or by email:

Support portal support@pixalab.ai
PixaCaller

AI voice campaigns across countries with local languages, consent, compliance, and calling-hour controls.

support@pixalab.ai

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